Sonesta ES Suites San Jose Airport

“The app for laundry machines makes no sense for a hotel! It requires a US number to operate, but some people staying at a hotel may not have US numbers for obvious reasons. Had to involve my US colleague to be able to do laundry. Moreover 10 dollars is the minimum deposit, while wash and dry cost 3, seems scammy. And parking is extra 10 dollars per day, which was unexpected. The room is nice though, quite liked it. Clean, spacious and has a little kitchenette.”

“This place Is Awesome! From the check in process! The Staff?? AMAZING.. always helpful with any conerns and needs for the room. THE ROOM!! SPACIOUS I live the living room and the kitchen I can cook!!! one of the best hotels in the area I may say… BREAKFAST IS FREEEE!!! A Bufet just plenty of options from light to heavy breakfast… the baked potato is bomb! miss Raenah from the Front Desk is amazing and Mark they helped us in any needs or concerns..”

“I recently had a wonderful stay at this hotel and couldn’t be more pleased with the overall experience. From the moment I arrived, the staff was welcoming, attentive, and genuinely focused on making my stay comfortable. One person who truly stood out was Mark. His level of customer service was exceptional—professional, friendly, and incredibly helpful. He went above and beyond to ensure all my needs were met, always with a positive attitude and a genuine willingness to assist. It’s rare to encounter someone so dedicated to providing such a high level of service, and it made a lasting impression. The hotel itself was clean, well-maintained, and very comfortable, which made my stay even more enjoyable. Between the excellent accommodations and the outstanding service—especially from Mark—I would highly recommend this hotel to anyone looking for a pleasant and stress-free stay. I will definitely be returning!”